Questions & answers
Frequently asked questions
Can't find your answer? Our concierge is available 24/7 by phone and WhatsApp.
What does the Istanbul Airport flight status page show?+
The live flight board shows real-time arrivals and departures for Istanbul Airport (IST) and Sabiha Gökçen (SAW). For each flight you can see the scheduled time, flight number, airline, route and current status, so you can quickly check whether a flight is on time or delayed.
Can I check Sabiha Gökçen (SAW) arrivals and departures on this page?+
Yes. Use the airport switch at the top of the board to move between IST and SAW - Sabiha Gökçen. You can then filter to show all flights, only arrivals or only departures for the airport you selected.
How often is the Istanbul flight board updated?+
The flight board updates every minute, so delays and status changes appear shortly after they are reported. Timings can still change at short notice, so always confirm critical details such as your gate with your airline before you travel.
How do I find my flight on the IST and SAW live board?+
Type your flight number, airline or city into the search box. Entering a full flight number, the airline code followed by the digits, looks up that specific flight. You can also narrow the list by choosing arrivals or departures and switching between Istanbul Airport and Sabiha Gökçen.
Can I see yesterday's or tomorrow's flights at Istanbul Airport?+
Yes. The board has Yesterday, Today and Tomorrow tabs, so you can check a flight that has just operated or one that is due the next day at IST or SAW. Choose the date first, then search for your flight number.
Do I need to update my Meet & Greet booking if my flight is delayed?+
For a simple delay, no. The operations team monitors flights in real time, and your greeter will be there at the actual landing time. If your flight number, date or airport changes, contact the concierge on +90 541 534 33 44 so the booking can be updated.
Can I use the flight board to check my details before booking VIP service?+
Yes. When you book, you need your airline, flight number and travel date, and the board helps you confirm them, including whether your flight uses IST or SAW. Entering the correct flight number lets the team track your flight and plan your service around it.
Does my Istanbul flight use Istanbul Airport or Sabiha Gökçen?+
Search your flight number on the board with IST selected, then with SAW. Istanbul Airport (IST) is on the European side in Arnavutköy and handles most long-haul and intercontinental flights. Sabiha Gökçen (SAW) is on the Asian side in Pendik and is used by Pegasus, AnadoluJet and regional airlines.
Where does the live flight data for IST and SAW come from?+
The board is labelled as using an official data source and is updated every minute. Flight information can change without notice, so your airline and the airport screens remain the final authority for gates and boarding times. If something looks wrong, contact the concierge before you travel.
