Istanbul Airport VIP
Istanbul Airport Meet & Greet

Meet & Greet Services

Istanbul Airport (IST)
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Meet & Greet
Sabiha Gökçen Airport (SAW)

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Our Meet And Greet Services

Featured Services

What Offers Our VIP Package

Premium arrival, departure and transit assistance at IST & SAW

  • Welcome Board

    Welcome Board

    Personalized Name Sign

    Your dedicated assistant greets you with a personalized name board for a seamless start.

  • Porter Service

    Porter Service

    Baggage Assistance

    Swift luggage handling from curb to check‑in or reclaim to vehicle.

  • Buggy Limousine

    Buggy Limousine

    Terminal Transfers

    Comfortable buggy rides across long terminal distances to save time.

  • Fast Track Line

    Fast Track Line

    Passport & Security

    Priority lanes for immigration and security to minimize waiting time.

  • Passport Assistance

    Passport Assistance

    Guided Processing

    Personal support through passport control for a stress‑free experience.

  • Customs Assistance

    Customs Assistance

    Smooth Clearance

    Proactive coordination to streamline customs procedures.

Airport service policy highlights

"Key service notes to ensure a smooth and predictable airport experience for every guest."

Meet & Greet Service Handbook

Service notes

Important Points

Please review the following points before booking. These guidelines help us maintain speed, comfort, and predictability across the entire airport journey.

Short‑notice requests (<24h) may be subject to surcharges. Amendments and cancellations under 24h may be treated as no‑show depending on operational constraints.

Children
Under 2 — No Charge
Lounge
Usage up to 24 hours
Security & Passport
Fast Track available
Baggage
Porter — Unlimited allowance

Meet & Greet at Istanbul

Meet and Greet Service Description

Our Meet and Greet Assistants will help create a stress-free airport experience with expedited assistance from curbside to gate and back.By far the easiest way of getting your baggage either to check-in or from baggage reclaim to your vehicle. Our baggage porters will help carry your bags, alongside our concierge greeters for a truly seamless airport experience. When you book your VIP Greeter Service, Your porter will be ready for you with the greeter.

Sail through security or immigration and experience a smoother direction with our Fast Track Line, making sure you access to an special lane through security or immigration. We never want you to walk in the Airport. You will use special Buggy Limousine at your departure,arrival or connection meet and greet service.

Regardless of what cabin you are traveling in, we can arrange for access to a lounge for you to relax in while you wait for your flight. This is the perfect way to escape the often-hectic terminal environment.

Istanbul Airport Meet and Greet service is a seamless and personalized assistance program designed to enhance the travel experience for passengers arriving, departing, or transiting through this bustling international hub. The Meet & Greet service at Istanbul Airport goes beyond the conventional airport experience, offering travelers a tailored and stress-free journey.

Upon arrival, passengers opting for the Istanbul Airport Meet & Greet service are welcomed by a dedicated team of professional assistants who are well-versed in providing top-notch customer service. This service ensures a swift and effortless transition through the airport, from the moment passengers disembark to their final destination within the terminal or vice versa. The team is readily available to assist with luggage handling, ensuring that passengers can navigate the airport with ease.

For those in need of additional support or a more comprehensive service, Istanbul Airport also offers Istanbul Airport Fast Track service, which provides an extra layer of personalized care. This service is particularly beneficial for passengers with special requirements, such as elderly travelers, families with young children, or individuals with mobility challenges. The Istanbul Airport Meet and Assist service goes beyond the traditional meet and greet, offering a helping hand throughout the entire airport journey.

Passengers utilizing these services can expect dedicated assistance at every stage of their airport experience. From check-in to security clearance, and from navigating the duty-free shops to boarding gates, the Istanbul Airport Meet & Greet service ensures a smooth and efficient process. The professional staff members are not only knowledgeable about the airport layout and procedures but also committed to delivering a warm and welcoming experience.

In essence, Istanbul Airport’s Meet & Greet service and Meet and Assist service redefine the airport experience, transforming it into a personalized and enjoyable journey. These services cater to the diverse needs of travelers, making Istanbul Airport a standout destination for those seeking a premium and stress-free travel experience. For contact, you may reach us 7/24

Questions & answers

Frequently asked questions

Can't find your answer? Our concierge is available 24/7 by phone and WhatsApp.

What is airport meet and greet in Istanbul?

Airport meet and greet is a pre-booked VIP assistance service: a personal greeter meets you with a name board, takes you through Fast Track passport control and security, arranges porter help and escorts you to your driver or gate. Istanbul Airport VIP offers it at Istanbul Airport (IST) and Sabiha Gökçen (SAW), by a team active at Istanbul Airport since 2002.

How much does meet and greet cost at Istanbul's airports?

Prices are fixed per person in euros and include VAT. At Istanbul Airport (IST): arrival €250, departure €290, transit €360. At Sabiha Gökçen (SAW): arrival €230, departure €240, transit €310. Children pay a reduced rate, infants are free, and bookings made within 24 hours of the service carry a 30% short-notice surcharge.

Should I book meet and greet at IST or Sabiha Gökçen?

Book the service at the airport your flight actually uses, because they are two separate airports. Istanbul Airport (IST) is a very large hub built around one mega-terminal, while Sabiha Gökçen (SAW) serves Istanbul's Asian side from a single compact but busy terminal with many Pegasus and regional flights. Check the IST or SAW code on your ticket first.

What is the difference between arrival, departure and transit meet and greet?

Arrival starts at the aircraft door or arrivals hall and ends with a handover to your driver outside. Departure starts at the terminal entrance or curbside and ends at your boarding gate, with check-in help on the way. Transit covers a connection: your greeter meets you at the inbound gate and walks you to the outbound gate while tracking both flights.

Is meet and greet the same as airport Fast Track?

No. Fast Track is priority lane access for passport control and security that you use on your own, sold separately at €45 at IST and €48 at SAW. Meet and greet includes Fast Track passage but adds a personal greeter, porter service and an escort from start to finish, plus buggy transfers inside Istanbul Airport.

How is meet and greet different from the C-VIP private terminal?

Meet and greet takes you through the main passenger terminal with a greeter, priority lanes and porter help. The C-VIP Terminal at Istanbul Airport is a separate, appointment-only private terminal with its own passport control, security and customs, so formalities happen away from the general passenger flow. C-VIP starts from €1,320 per guest and is offered at IST.

How do I book VIP meet and greet online?

Choose the airport and service, enter your flight number, date and passenger details, then pay by card through Stripe. Your booking is confirmed by e-mail after payment, together with your voucher. Online bookings must be made at least 3 hours before the flight, and you can review the reservation later on the Book Tracking page.

Do children and babies need a meet and greet ticket?

Every traveller is counted, but infants are free of charge. Children pay a reduced rate: at IST €124.80 for arrival, €144.60 for departure and €180 for transit; at SAW €115.20, €120 and €216 respectively. The booking form lists children as ages 7 to 12 and infants as 0 to 6, and asks for infant passport photos.

Is Istanbul Airport VIP the official airport service?

No, Istanbul Airport VIP is an independent service brand, not the airport itself. Services are delivered by our team, which has worked at Istanbul Airport since 2002, together with licensed ground handling providers. Before or after booking, the 24/7 concierge is available by phone or WhatsApp on +90 541 534 33 44 and at [email protected].